Arfa Electronics | arfaelectronics.pk
At Arfa Electronics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
Information We Collect
When you browse our website, place an order, or contact us, we may collect the following information:
Full name
Email address
Phone number
Billing and delivery address
Order details and purchase history
Payment method and payment confirmation details
Messages or inquiries submitted through our contact form
We may also collect basic technical information, such as your IP address, browser type, and website usage data, where supported by our website and hosting services.
How We Use Your Information
We use customer information to:
Process and confirm orders
Arrange shipping and delivery
Contact customers about their purchases
Verify payments and manage refunds
Respond to questions and support requests
Improve our website and shopping experience
Meet applicable legal and recordkeeping requirements
We do not sell your personal information to advertisers.
Payment Information
Arfa Electronics offers Cash on Delivery (COD), Bank Transfer, and online payment options, where available.
Payment information is used to process or verify transactions. Where an external payment provider is used, that provider may process payment details under its own privacy and security practices.
Please do not send card numbers, PINs, passwords, or other sensitive payment credentials through our contact form or email.
Sharing Your Information
We may share information necessary to complete your order with trusted service providers, including:
Courier and delivery companies
Payment processing providers
Website hosting and technical service providers
We may also disclose information when required by applicable law or a valid legal request.
We do not share customer information with unrelated third parties for their independent marketing purposes without an appropriate basis.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential features, such as shopping cart functionality and website preferences.
If analytics or other optional tracking tools are enabled, they may collect information about how visitors use our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide customer support, handle returns or warranty requests, and meet applicable legal obligations.
When information is no longer required, we aim to delete it or otherwise handle it securely.
Your Privacy Requests
You may contact Arfa Electronics to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and recordkeeping requirements.
To help protect customer information, we may need to verify your identity before processing a request.
Third-Party Websites
Our website may contain links to third-party websites or services. Arfa Electronics is not responsible for the privacy practices of those external websites.
We recommend reviewing their privacy policies before sharing personal information.
Children's Privacy
Our website is intended for customers purchasing electronic products. We do not knowingly collect personal information from children without appropriate authorization.
If you believe a child has submitted personal information to us, please contact our team.
Changes to This Privacy Policy
Arfa Electronics may update this Privacy Policy to reflect changes in our website, business practices, or applicable requirements.
The latest version will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Arfa Electronics
22B, Basement Rafi Plaza, Main Hall Road, Lahore, Pakistan
Email: arfaelectronics07@gmail.com
Website: https://arfaelectronics.pk