📢 Orders above PKR 10,000 will be processed only after receiving advance payment. 📢 Orders above PKR 10,000 will be processed only after receiving advance payment. 📢 Orders above PKR 10,000 will be processed only after receiving advance payment. 📢 Orders above PKR 10,000 will be processed only after receiving advance payment.

Return & Refund Policy

Return & Refund Policy


Arfa Electronics | arfaelectronics.pk

At Arfa Electronics, we aim to provide customers with reliable photography, videography, and electronic equipment. If you receive a defective or incorrect product, you may request a return within 7 days of delivery, subject to the conditions below.

Return Eligibility

A return request may be accepted if:

  • The product is defective upon delivery or is different from the product ordered.
  • The customer submits the return request within 7 days of receiving the order.
  • The product is returned with its original packaging.
  • The original purchase invoice and customer order number are provided.
  • Returns are not accepted for a change of mind.

 Products Not Eligible for Return or Claim

Arfa Electronics does not accept return or warranty claims for products with physical damage or burn damage.

Claims may also be declined if the product does not meet the return eligibility conditions stated above.

How to Request a Return

If you receive a defective or incorrect product, please contact Arfa Electronics within 7 days of delivery.

Provide your order number, purchase invoice, product details, and a description of the issue. Our team will review your request and guide you through the next steps.

Email : arfaelectronics07@gmail.com

Shop Address : 22B, Basement Rafi Plaza, Main Hall Road, Lahore, Pakistan.

Please contact our team before sending a product back.

Refund or Replacement

Once a return is reviewed and approved, Arfa Electronics may provide a refund or replacement, depending on the circumstances and product availability.

Our team will inform you of the applicable resolution after reviewing your claim.

Company Warranty

Certain products may carry a special warranty provided by their manufacturer or company.

Where such a warranty applies, Arfa Electronics will assist with the claim according to the warranty terms applicable to that specific product. Warranty coverage and claim conditions may vary by product or manufacturer.

Physical damage and burn damage are not covered under the Arfa Electronics return policy.

Contact Us

For return requests or questions about this policy, contact us at :

Arfa Electronics
22B, Basement Rafi Plaza, Main Hall Road, Lahore, Pakistan
Email : arfaelectronics07@gmail.com
Website : https://arfaelectronics.pk